Refund policy
Return & Refund Policy
All Sales Are Final
Due to the made-to-order and hand-crafted nature of our products, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and processing has begun. Please review your order details, size selection, and shipping address carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
While we do not offer standard returns or refunds for buyer's remorse, we want to ensure you receive what you paid for in perfect condition.
If your item arrives damaged, defective, or if you received the wrong item:
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Contact us within 5 days of delivery at info@simplywerthles.com.
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Include your order number, a description of the issue, and clear photos of the damaged or incorrect item.
Upon reviewing your request, we will arrange a replacement or issue a store credit/refund on a case-by-case basis for verified errors or carrier damage.
Exceptions & Package Issues
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Returned to Sender / Incorrect Address: We are not responsible for packages delivered to an incorrectly provided address or packages returned due to failed delivery attempts. Reshipment fees may apply to send the package again.
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Stolen Packages: Once tracking confirms delivery to your provided address, we are not responsible for stolen or missing packages.
Questions?
If you have any questions about our return policy prior to placing an order, please reach out to us at info@simplywerthles.com.